"Just a perfect store."
"I wish there were more stores like this instead of Lowes and Home Depot. The folks that work at Pile are more than just warm bodies, i.e. they can answer questions competently, compared to the previously mentioned stores where the employees are often about as knowledgeable as a bag of doorknobs. Even if the price may be a little higher (3-5%) than Lowes/HD, I'll gladly choose Pile every time."
"Great service and friendly people! Way above any big box stores! Very knowledgeable and helpful! I have purchased a lawnmower, weed eater, chainsaw, and a garden tiller from them because they take the time to answer my questions and to show me how to properly use the equipment. And, in the event I need a repair, their service department can't be beat! Highly recommend!"
"I love this place! I could live right beside Lowe's or Home Depot and I'd still come here instead. Every person who works here is kind, patient, and helpful. There is never a back up at the registers and I have gotten lots of help and advice for my various home projects. ACE hardware should be proud of this store."
"Excellent service! They offer help almost as soon as you are through the door. Everyone is knowledgeable. They don't waste your time trying to upsell you on products you don't need and are willing to offer advice on how to do a project and not just what products to buy. Have something that needs fixed, but you don't even know what you need to do it? The staff introduced me to clever solutions I didn't even know existed that saved me a lot of time and money. I go here all the time and have never been disappointed."
"As soon as you're in the door you are waited on and if you don't know what you are doing, don't worry! Everyone there knows their stuff, from plumbing, to pets, to yards, whatever. And there is a very friendly atmosphere as well."
"I go to this hardware instead of the large warehouse type stores; because I've found the slightly higher prices are worth the amount of help I receive in finding what I need to do household repairs. A salesman greets you as you enter, listens patiently to your problem, and then offers suggestions about what they have that would be useful. They even carry heavy items to the car and help with loading."
Katherine"Pile Hardware always gets 5 stars from me! They always have what I need. The staff is very helpful and go out of their way to be of assistance. Prices are very competitive. You will be surprised with everything they have!"
Jerry"Great place to go for hard to find parts, etc. Or if you are not sure what you need to get the job done they can get you going in the right direction; the folks at Pile are extremely knowledgeable and helpful."
Phillip"All the staff is so helpful! They go out of their way to help you find what you need and they always do it with a smile! Love this local business! Highly recommend them for any home project."
"Great local business. Excellent customer service with competitive prices. I would go here over Lowe's or Home Depot just for customer service alone. Shop local, shop Pile."
JB"Great service! Tell them what you need and they'll help you make it happen."
Scott"This store is the best! Amazing customer service!"
Toby"Great people here! They donated to the local animal shelter! Thanks a bunch!"
Karen"From the time you enter the door you are greeted, asked if you would like help or treated like an old friend! The staff are very knowledgeable and always willing to help you find everything you need for the project you're working on. Prices are much better than stores like Lowe's Home Depot and other national chains. I used to dread going to the hardware store - but going to Pile is like stepping into the small town hardware store I grew up knowing as a young adult. They will make sure your total needs are realized and taken care of - even if you're not truly sure about what you're doing. LOL. Loved this place and the people working there - will be back every time I need to go to a hardware store!